What should be done if discrepancies are found during transaction reconciliation?

When discrepancies are found during transaction reconciliation, it is essential to document and address them according to policy. This approach ensures that any issues are recorded properly, which is crucial for maintaining accurate financial records and facilitating future audits. Addressing discrepancies not only helps in resolving the specific transaction issue but also contributes to improving process integrity and compliance with the guidelines established for the Governmentwide Commercial Purchase Card program.

The importance of following established policies is underscored by the need for accountability and transparency in government spending. Policies often include specific steps for investigating discrepancies, which may involve reaching out to the supplier, reviewing relevant documentation, or adjusting internal records. This systematic approach also helps prevent further issues in future transactions and ensures that all parties are aware of and agree on the correct details of the transaction.

Prioritizing the resolution of discrepancies fosters good relationships with suppliers and stakeholders, and it ultimately supports the overall effectiveness of the Governmentwide Commercial Purchase Card program.