What should a cardholder do if they make a purchase that exceeds their authorized limits?

In situations where a cardholder makes a purchase that exceeds their authorized limits, it is essential for them to report the incident to their Agency/Organization Program Coordinator (A/OPC) immediately. This action aligns with the compliance and accountability standards set forth in the Governmentwide Commercial Purchase Card program. The role of the A/OPC includes oversight and guidance on purchases made with the government card, and they are equipped to address unauthorized charge situations appropriately.

By reporting the incident without delay, the cardholder facilitates an accurate assessment of the situation and enables the organization to take necessary corrective actions. This could involve adjusting limits, investigating the purchase, or taking corrective measures to ensure compliance with established policies. Prompt reporting is critical for maintaining the integrity of the program and for the cardholder to demonstrate responsible use of the government funds entrusted to them.

Ignoring the purchase or seeking permission for future purchases does not address the immediate need to rectify the situation, and cancelling may not be an option if the purchase has already been completed and needs to be accounted for within the program framework.